Knowledge Base & Forums/Forums/Accessories

IMT 800 Power Supply Replacement?

James Lobenzana
posted this on November 07, 2012 06:35 PM

I purchased a iMT800 last christmas for my son.  The power supply cable is no longer working.  Where can I obtain a replacement?

Sincerely,

James Lobenzana

 

Comments

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Ericgabrielbergman

I have the same problem. Wher can i buy one? ???

December 31, 2012 08:45 AM
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Juliaandjoecarver

It might not be the power supply....check if it works with batteries first. 

The jack/outlet where you connect the power supply is what died on mine.  I had the IMT800 and Altec replaced the whole unit for me; sent me the IMT810 --  and now the same thing happened again.  So disappointed :(

October 03, 2013 03:48 PM
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Barb L
Altec Lansing Customer Service

We do have this part available if you are located in the US/Canada. Spare parts can be purchased by calling into our customer support line at 800-258-3288.  Our hours are Mon, Wed, & Fri 8:30-5 Eastern Standard Time. 

 

There would be a charge of $20.00 per power adapter  as well as a $7.00 shipping and handling charge (U.S.) or $10.00 shipping and handling (Canada). You will need to supply your shipping address.  We only take Visa/Mastercard, please have the card ready when calling and be sure to give this ticket# as a ref#.  Thank you!

March 07, 2014 04:06 PM