posted this on November 11, 2011 08:30 PM
it doesnt play music from my ipod or iphone
I am in the prcess of purchasing two of th eM202 for my kids, are there issues???
What the heck is going on??? Has anyone received an answer? It worked fine for a few days and then just stopped playing music. I can use the remote fine, and all the buttons work, it's as if the speakers no longer transmit sound because I could even listed through an auxiliary speaker system (made by Altec Lansing I might add!!). but nope. no sound. no music. and no help!!
I have the same issue with my Duo as well. Still not recognizing my iphone or itouch.
I bought the M202 last year and enjoyed playing Pandora through my iPhone 4 on this docking system. The sound quality was good for the device and everything was fine until.....about a week ago when it suddenly stopped working and now nothing. My iPhone reads that this device is not supported by iPhone. WYF? I've emailed customer service...we'll see if they respond. I'm not hopeful judging by the comments above.
soooooooooooooooo.....has anyone got an answer? My iphone works, but iPod Nano 4th/5th gen does not.
I bought it for my small hair salon- Received it a week ago and used it from Tuesday through Friday night without disconnecting the ipod touch. Last night I took the Touch home, and today I set it back on the speaker and ... no noise. everything is on, I connected and disconnected, powered both, etc... nothing. Heck, even the product registration page on here won't work!
My iPhone 4 also worked great with the M202 for about 4 weeks. The Altec remote controlled the volume/play/pause etc, and the system sounded great. I love using it with Pandora, Spotify and regular music. I was out of town for the month of August. Upon my return, the M202 will no longer recognize my iPhone. It will play my wife's phone, but not mine. I have tried re-booting phone, powering off/on the dock, etc. WHAT IS THE DEAL? Is there a corrective action I can take to make it work again? Customer Service - please advise!
I believe this is all due to the Apple iOS 6 upgrade. My iTouch worked great until after that update - and it wasn't immediate - it took a few weeks. But I distinctly got a message that said that the docking station I was using was unsupported. Altec needs to get in gear and fix their apps or get device drivers ported into the iOS 6 baseline. iOS 6 apparently has a LOT of problems.
Will not recognise IPhone after OS6 update
Will altec answer this or fix this problem??
anybody found out how to fix this problem I have put 2 requests into tech support and the next day It said request solved with no respons soo it seems they just flick this off to nevernever land
Same problem here.. My iPod Touch 2nd gen works without a problem, but my new iPhone 4 can only be charged...
Same problem with my iPod. Worked fine for awhile. Now, I get a window that says the device is not supported.
Every thread I've read in here has no response from Altec.
Same issue here, worked fine, now its saying "Thiss Accessory is not supporrted by Iphone" . Just got an expensive charging unit now, no use at all. Help please!
I have the same problem. Do they have a software upgrade. I'm very unhappy with this and I have googled my brains out looking for a solution on this to no avail. I can't call them because I work during the hours of the customer support. Did anyone receive a response???
Still no comment or answer from ALTEC This is the Slackest custmer service in the WORLD Bar None
Just flick you into Cyber space nothing gets answered or resolved
No fix as yet
works with OS 5.1
Same pb. for me with Iphone5 and latest IOS 6 Apple upgrade
My m202 worked fine for a week ..with my Iphone and Ipod..suddenly today i can only charge it...i hve reset both of them and im always careful to see that the system is off before i remove my ipod or iphone...still...nothing works except for recharging..i recommend others to buy this only as a recharger
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